Our client base utilise us in many forms, no client is the same and we pride ourselves on adapting for each individual client.

The requirement of third party logistics is used by many different sectors, such as Marketing Agencies, Promotions Companies, Incentives, Reward Schemes or as a short term overflow system.

We provide a discreet reliable service with safe storage and complete monitoring systems.

We can assist at peak times or all year round.

Our relationship with our Clients is based on a long term commitment with contracts being on-going or returning to take advantage of our services as new projects arise.

We liaise closely with Clients and their suppliers, we assist in supply if required. We ensure that delivery dates of stock are met, check the items, confirm the quality, produce samples and ensure that the distribution method is fast, effective and monitored closely.

We distribute through many carriers identifying which carrier is best for specific work, but of course if you have a preferred carrier this is encompassed in our services.

We work with many varied clients and enjoy the challenge of interpreting their requirements.

We offer product sourcing facilities and utilise our experience and contacts to obtain quality products at excellent prices.

We provide a totally transparent services to ensure that budgets are maintained and utilise on line tracking and transfer of information in the Client's format to ensure real time status reports.

Tp-fulfilment can be as involved in a project as much as a Client requires, we can offer a full turn-key service or just the basics.

Tp-fulfilment offers a discreet service to their Clients and if required acts on behalf of the Client answering the telephone and replying to emails in the name of our Clients.

Our services include but are by no means limited to:

• Bulk receipt of goods
• Assembly of promotional, gift, compilation packs, kits
• Sourcing of products
• Sourcing and production of packaging
• Quality control
• Stock control
• National and International despatch
• Bulk or individual despatch
• Track and Trace
• Handling telephone customer services
• Handling online customer services
• Corporate Promotions
• Handling online orders
• Handling cheque orders
• Handling telephone orders
• Handling of returns and non deliveries
• Handling of replacements and resends
• Return of defective/surplus goods
• Handling press/marketing calls
• Mail shots
• Return coupons
• Provision of Post Office Boxes
• Database compilation

Tp-Fulfilment can provide a full turn-key operation for all your projects

Examples of previous contracts:

Project Brief - Franchise Rewards

Client - international baby care products

Provision of high quality presentation boxes, compilation of baby care products, toweling etc, external packaging, despatch to over 60 countries including preparation of all import documentation and verifying of non-european countries legal requirements.

Result - Project completed on time and within budget.

Project Brief - Purchase Incentives

Client - leading home builder.

Provision of high quality presentation boxes, receipt of contents, compilation of packs, external packaging all to be dispatched within a short window

Result -Project completed on time and contract to be repeated.

Project Brief - Turnkey Operation for Web Site

Ongoing complete running of large web site with turn over in excess of £2 million per annum. Brief includes stock ordering, stock control, payment authorisation, fraud check, customer services on line and by telephone, on line, telephone, fax and cheque ordering. Dealing with returns, replacements, resend and refunds, product sourcing and product review.